Frequently asked questions
What is Snapline?
Snapline is a native macOS screenshot app that lives in the menu bar. It
captures regions, windows, and displays; stitches scrolling pages into
one tall image; records the screen to MP4 and GIF; annotates with
re-editable vector tools; and OCRs every capture on device, so
screenshots can be searched by the text inside them. It requires
macOS 14 or later and is sold as a one-time purchase; the download is
a 5 MB DMG.
Is Snapline a subscription?
No. You buy Snapline once and the license is yours permanently. The
purchase includes a year of new versions; after that the app keeps
working exactly as it is, and you can renew whenever a newer version is
worth it to you.
Is Snapline free?
The full app is free for 14 days: every feature, no card, no account.
After the trial a real chunk of the app stays open: history, the editor,
text recognition, and translation all keep working. Capturing is the
part you buy: a one-time license, not a subscription.
How many Macs can I use it on?
As many as your license covers. One seat is one Mac, and a seat moves
anytime: deactivate in Settings on one Mac, activate on another. There's
no account to sign in to.
Does Snapline collect any data?
No. Capturing, OCR, and translation all run on your Mac, and your
captures are ordinary local files; nothing is uploaded anywhere unless
you export it yourself. Snapline asks for Screen Recording, which is
what capturing the screen requires; microphone or camera access only
if you switch on Microphone or Camera for a screen recording; and Input
Monitoring only if you switch on Show Keystrokes, whose keys are drawn
straight into the recorded frames and never stored or sent anywhere.
Recorded audio and video stay inside the movie file on your Mac.
What are the system requirements?
macOS 14 (Sonoma) or later, on Apple Silicon or Intel. Snapline is
signed with an Apple Developer ID and installs like any Mac app: open
the DMG, drag it to Applications.
How do I get my license after buying?
Your license key arrives by email right after checkout. Paste it into
Snapline once; one quick online check claims this Mac's seat, and after
that everything works offline.
How is it different from ⇧⌘5 or CleanShot X?
The built-in tool captures what's on screen, once, and forgets it:
no scrolling capture, no history, no text search. The full rundown is in
Snapline vs. the
built-in macOS tool. Against other paid apps the difference is
architectural: Snapline keeps everything local and searchable instead of
building around a sharing cloud; that one is
Snapline vs. CleanShot X.
Weighing more than one option? See every
CleanShot X alternative,
or the three-way
Shottr vs CleanShot X (vs Snapline).
Which file formats can Snapline save?
PNG, JPEG, HEIC, or WebP, chosen in Settings, with one Quality slider
for the lossy formats. A shot already taken can be converted from its
Quick Access card or from History; the file is replaced in place and the
History entry stays where it was. WebP cannot hold an image wider or
taller than 16,383 pixels, so a very tall capture is saved as PNG and
the app says so.
Will HEIC or WebP break pasting into other apps?
No. Both go on the clipboard with a PNG rendition on the same item, so
an app that reads neither format still gets the picture.
Can Snapline turn a screen recording into a GIF?
Yes. Record with ⌥⌘R, then click GIF on the finished recording's card
or choose Convert to GIF… in History. A window offers Chat (800 px,
10 fps), Docs (half size, 15 fps) and Full (every pixel, 20 fps)
presets, or your own size, frame rate up to 30 fps, 1× to 2× speed,
dithering and loop, and quotes the file's size and conversion time
before you click. It warns past 10 MB, where GitHub and most chat apps
stop playing a GIF inline. Recordings up to three minutes convert;
untick "Show these options each time" and the GIF button converts
straight away with your last options. The full walkthrough, with the
free Gifski and ffmpeg routes too, is
how to convert a screen
recording to GIF on Mac.
How do I get help?
Email support@snap-line.app
and we'll get you sorted.